{"id":883,"date":"2026-08-28T00:43:49","date_gmt":"2026-08-28T00:43:49","guid":{"rendered":"https:\/\/talk.imperius.digital\/tutoriais\/compreendendo-relatorios-de-entrega-de-mensagens\/"},"modified":"2026-08-28T00:43:49","modified_gmt":"2026-08-28T00:43:49","slug":"compreendendo-relatorios-de-entrega-de-mensagens","status":"publish","type":"post","link":"https:\/\/talk.imperius.digital\/tutoriais\/compreendendo-relatorios-de-entrega-de-mensagens\/","title":{"rendered":"Compreendendo Relat\u00f3rios de Entrega de Mensagens"},"content":{"rendered":"<p>Relat\u00f3rios de entrega de mensagens, ou recibos de entrega, s\u00e3o a forma mais conveniente de saber o status das mensagens que voc\u00ea envia. Ao conversar com seus clientes no Talk, voc\u00ea encontrar\u00e1 v\u00e1rios tipos de status de entrega de mensagens, conforme explicado na se\u00e7\u00e3o a seguir.<\/p>\n<p>Confirma\u00e7\u00e3o de envio (um tique simples)<\/p>\n<p>Quando voc\u00ea notar uma marca de tique \u00fanica junto \u00e0 sua mensagem, isso confirma que ela foi enviada com sucesso ao destinat\u00e1rio a partir do seu lado.<\/p>\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/talk.imperius.digital\/tutoriais\/wp-content\/uploads\/2026\/08\/delivered-1.png\"\/><\/figure>\n<p>Confirma\u00e7\u00e3o de entrega (dois tiques)<\/p>\n<p>Quando voc\u00ea notar uma marca de dois tiques junto \u00e0 sua mensagem, isso confirma que ela foi entregue com sucesso ao dispositivo ou caixa de entrada do destinat\u00e1rio.<\/p>\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/app.chatwoot.com\/rails\/active_storage\/blobs\/redirect\/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBMkMvZkE9PSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--e6cf48542d7bfa37cdbd965e8df5708fc5b15b7c\/delivered.png\"\/><\/figure>\n<p>Confirma\u00e7\u00e3o de leitura (dois tiques verdes)<\/p>\n<p>Quando voc\u00ea notar uma marca de dois tiques na cor verde junto \u00e0 sua mensagem, isso confirma que o destinat\u00e1rio abriu e leu sua mensagem com sucesso.<\/p>\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/app.chatwoot.com\/rails\/active_storage\/blobs\/redirect\/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBMmUvZkE9PSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--a68320aff7b7f62d7bce23375fc8f1bae3e670cb\/read.png\"\/><\/figure>\n<p>Confirma\u00e7\u00e3o de falha (todo em vermelho)<\/p>\n<p>Quando voc\u00ea notar que a sua mensagem ficou toda vermelha e mostra um erro (ponto de exclama\u00e7\u00e3o), isso confirma que a mensagem n\u00e3o foi enviada. Voc\u00ea tamb\u00e9m poder\u00e1 saber o motivo da falha, como n\u00famero de telefone ou endere\u00e7o do destinat\u00e1rio inv\u00e1lido, problemas de rede ou a caixa de entrada do destinat\u00e1rio estar cheia.<\/p>\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/app.chatwoot.com\/rails\/active_storage\/blobs\/redirect\/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBMmkvZkE9PSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--d5c4378357e5e665d0cac289f6d3d20df13e2506\/failed.png\"\/><\/figure>\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/app.chatwoot.com\/rails\/active_storage\/blobs\/redirect\/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBMysvZkE9PSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--bf4ef75e1c448f38a25e3b6c63d0de62e7aafa5f\/CleanShot%202023-11-11%20at%2014.34%201%20(1).png\"\/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Relat\u00f3rios de entrega de mensagens, ou recibos de entrega, s\u00e3o a forma mais conveniente de saber o status das mensagens que voc\u00ea envia. Ao conversar com seus clientes no Talk, voc\u00ea encontrar\u00e1 v\u00e1rios tipos de status de entrega de mensagens, conforme explicado na se\u00e7\u00e3o a seguir. Confirma\u00e7\u00e3o de envio (um tique simples) Quando voc\u00ea notar [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":882,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[21],"tags":[],"class_list":["post-883","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-funcionalidades-principais"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Compreendendo Relat\u00f3rios de Entrega de Mensagens - Tutoriais Imperius Talk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/talk.imperius.digital\/tutoriais\/compreendendo-relatorios-de-entrega-de-mensagens\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Compreendendo Relat\u00f3rios de Entrega de Mensagens - Tutoriais Imperius Talk\" \/>\n<meta property=\"og:description\" content=\"Relat\u00f3rios de entrega de mensagens, ou recibos de entrega, s\u00e3o a forma mais conveniente de saber o status das mensagens que voc\u00ea envia. Ao conversar com seus clientes no Talk, voc\u00ea encontrar\u00e1 v\u00e1rios tipos de status de entrega de mensagens, conforme explicado na se\u00e7\u00e3o a seguir. 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